CAREERS AT srv media

Senior Developer

Job Description:

SRV Media hold the belief that innovative digital solutions are the key to business success in this digital economy. Our team of experts help our clients identify the right digital solutions that are innovative, delights our clients, and ensures that they achieve their business goals.

We are a team size of 120 incredibly smart, talented, and interesting folks and we are growing at a fast pace. We are looking for a Senior Developer who can join our team with the following responsibilities and skill sets.

Roles and Responsibilities:

• Manage a strong team of frontend and backend developers who are working to make our infrastructure stronger
• Help us make decisions to shape our REST APIs for developers worldwide
• Be involved and drive product and design discussions.
• Ensure that tasks are properly aligned and reported back to the management on a weekly basis

Desired Skills and Experience :

• You should have minimum of 3 years of work experience as a full stack developer.
• A strong product design sense.
• Know at least one dynamic language like Python, Ruby.
• Have worked with MongoDB, NoSQL databases.
• Understand end-user requirements, formulate use cases and come up with effective solutions.
• Good understanding of JavaScript, cookies, cross-domain.
• Good understanding of REST APIs and the web in general.
• Ability to build a feature from scratch and drive it to completion.
• A willingness to learn new technology, whatever lets you deliver the best product.
• We expect you to lead & manage. However, you should be ambitious and hungry for growth
• Some other desired skills
• Have a few weekend side-projects up on GitHub
• Have contributed to an open source project
• Have worked at a product company
• Have knowledge of servers, optimisation.
• Have working knowledge of multiple programming languages

Seniority Level : Mid-Senior level

Industry : Marketing & Advertising

Employment Type : Full-time

Job Functions : Advertising

Floor Manager-Call Center

Job Description:

SRV Media hold the belief that innovative digital solutions are the key to business success in this digital economy. Our team of experts help our clients identify the right digital solutions that are innovative, delights our clients, and ensures that they achieve their business goals.

We are a team size of 120 incredibly smart, talented, and interesting folks and we are growing at a fast pace. We are looking for an HR Generalist who can join our team with the following responsibilities and skill sets.

Position : Floor Manager-Support

Job Role Summary:

The call center floor manager are the professionals who are responsible for managing entire operations and tasks performed by call center executives. These manager are responsible for maintaining the performance levels by the call center agents and for achieving the desired goals and targets within deadlines. But their prime responsibility is to manage the day to day tasks in the call center.

Job Description:

• Call center floor manager is responsible for the work quality of all call center agents. You will enforce proper service protocols and standard operating procedures for all agents.
• Monitoring the day to day tasks in the call center and helping call center agents to perform better. You will ensure that all agents are performing at or above par.
• You will be reviewing all call center documentation and work with the recruitment staff to coordinate new hire and training.
• Your job responsibilities also include setting up the team’s goals, targets and performance requirements to achieve better quality in work and profitability for the organization.
• You will have to motivate, lead and inspire the call center employees, introduce incentive and rewards to motivate employees to give their best performance.
• Formulate ways to drive escalations down to a minimum; ensure compliance for quality assurance feedback and communication logs.
• Respond to issues with urgency and immediacy; manage and coach a team of agents and conduct performance evaluations.
• Set call center department goals, adhere and enforce departmental policies and procedures.
• Identify challenges, formulate solutions, and implement them in order to reach successful conclusions.
• Provide expertise and guidance to the new call center recruits in the transition from classroom to floor process.
• You are also required to monitor the work performed by employees and conducting performance appraisal & assessment exercises.

Education and Training Requirements :

Education: Graduate/MBA

Experience: At least 3 years of experience in the call center or customer service industry.

Knowledge and Skills Requirements:

• You should demonstrate excellent customer service.
• Communication, organization, proper decision-making, analytical and multitasking skills are traits of exceptional call center floor managers.
• You need to be detail-oriented, adaptable and accountable for your team’s actions.

Working Conditions :

• The work is located in a cozy, well-lit call center setting. The noise level is quiet to moderate.
• The work schedule is 9.5 hours per day. Due to the high volume of customers, work is very stressful and demanding. Work entails walking and monitoring agent performance.

Salary: Hike on current

Notice Period : Immediately

Copy Writer

SRV Media hold the belief that innovative digital solutions are the key to business success in this digital economy. Our team of experts help our clients identify the right digital solutions that are innovative, delights our clients, and ensures that they achieve their business goals.

We are looking for an experienced Copywriter, who shares our passion and drive, to join our team and open the doors to new fantastic opportunities that will allow us to take the business to the next level.

This is the perfect opportunity for someone who is excited by the prospect of growing with the agency in a friendly environment and having a key role in the process.

To qualify as a suitable candidate you should have-

• Capability to write good copies, punch lines, taglines, mailers, ad content for any brand.
• Ability to manage in a fast-paced and deadline-driven environment.
• Designing & Planning a strong social media marketing strategy for clients across all digital platforms.
• Creating social media campaigns and calls-to-action that drive target buyers to client sites and generate leads for our clients.
• Playing a brand consulting/advising role with respect to the online advertising environment.
• Coordinate with the graphic designing team to create out of the box designs.

The ideal candidate would have:

• 1-2 years of relevant experience in copywriting for digital marketing space.
• Strong English writing skills & familiarity with internet & search engines.
• Concise, clear & confident communication.
• The ability to ideate and execute a campaign or strategise successfully within the stipulated timeline.
• A creative mindset with strong analytical skills.
• Strong understanding of how content works on a social web.
• Knowledge of other related parts in digital marketing will be a plus.

Salary: Hike on Current CTC

Content Writer

SRV MEDIA is India's topmost digital marketing agency in Pune, India. We specialise in creating digital marketing solutions for web, mobile and social media to help companies engage and inspire their audiences. We are a young agency, with a strong portfolio comprised of several high profile brands in India and Abroad. We are a small team of skilled and friendly people, very passionate about our work and committed to constantly delivering a top quality service for which we are valued by our clients.

We are looking for an experienced Content Writer, who shares our passion and drive, to join our team and open the doors to new fantastic opportunities that will allow us to take the business to the next level.

This is the perfect opportunity for someone who is excited by the prospect of growing with the agency in a friendly environment and having a key role in the process.

To qualify as a suitable candidate you should have -

Job Description:

• Write content for B2C and B2B communication such as website content, blogs, brochures, testimonials and case studies.
• Responsible for researching, conceptualizing, writing, proofreading and editing original content for all communication material.
• Create innovative ideas for content marketing campaigns.
• Write scripts for commercials based on the brief given by the clients/sales managers.

Responsibilities:

• Creating content for websites, blogs, newsletters & other marketing communication.
• Understand that content has requirements in terms of tone, style, messaging in different mediums and have experience in writing such accordingly.
• Work as part of the marketing team and with Business Unit Heads to brainstorm, develop and write engaging and relevant content.
• Proof-read, critique and edit content for grammatical errors, sense and style.
• Ensure content is SEO optimized (our SEO experts will guide here).
• Staying on top of trends in the digital space to be able to translate that into trendsetting work.
• Playing a key role in pitches.

The ideal candidate would have:

• 1-2 years of relevant experience in content development, writing and publishing.
• Strong English writing skills & familiarity with internet & search engines.
• Concise, clear & confident communication.
• The ability to ideate and execute a campaign or strategy successfully within the stipulated timeline.
• A creative mindset with strong analytical skills.
• Strong understanding of how content works on the web.
• Knowledge of Analytics and Google Adwords would be a plus

Qualification: Bachelor’s/Master’s degree in mass media /communication

Salary Range:Hike on the current salary

Notice Period:30 days maximum.

Content Writer-SEO

SRV MEDIA is India's topmost digital marketing agency in Pune, India. We specialise in creating digital marketing solutions for web, mobile and social media to help companies engage and inspire their audiences. We are a young agency, with a strong portfolio comprised of several high profile brands in India and Abroad. We are a small team of skilled and friendly people, very passionate about our work and committed to constantly delivering a top quality service for which we are valued by our clients.

We are looking for an experienced SEO Content Writer, who shares our passion and drive, to join our team and open the doors to new fantastic opportunities that will allow us to take the business to the next level.

This is the perfect opportunity for someone who is excited by the prospect of growing with the agency in a friendly environment and having a key role in the process.

To qualify as a suitable candidate you should have-

Job Description:

• Write content for B2C and B2B communication such as website content, blogs, brochures, testimonials and case studies.
• Responsible for researching, conceptualizing, writing, proofreading and editing original content for all communication material.
• Create innovative ideas for content marketing campaigns.
• Write scripts for commercials based on the brief given by the clients/sales managers.

Responsibilities:

• Creating content for websites, blogs, newsletters & other marketing communication.
• Understand that content has requirements in terms of tone, style, messaging in different mediums and have experience in writing such accordingly.
• Work as part of the marketing team and with Business Unit Heads to brainstorm, develop and write engaging and relevant content.
• Proof-read, critique and edit content for grammatical errors, sense and style.
• Ensure content is SEO optimized (our SEO experts will guide here).
• Staying on top of trends in the digital space to be able to translate that into trendsetting work.
• Playing a key role in pitches.

Manager-Digital Marketing

SRV Media hold the belief that innovative digital solutions are the key to business success in this digital economy. Our team of experts help our clients identify the right digital solutions that are innovative, delights our clients, and ensures that they achieve their business goals.

We are a team size of 120 incredibly smart, talented, and interesting folks and we are growing at a fast pace. We are looking for a PPC Manager who can join our team with the following responsibilities and skill sets.

Work Experience: 5-7 years

Job Role Summary:

If you live and breathe digital marketing, we want to talk to you. We are looking for a Digital Marketing Manager to develop, implement, track and optimize our digital marketing campaigns across all digital channels.You should have a strong grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from strategy to execution. Digital marketing managers will work with the Account Management team, supporting teams (such as content, design, SEO, development, etc), and vendors to launch campaigns on time and on budget.

In this role, you should be well-versed in principles of SEM, Social media marketing including search engine optimization (SEO.) You should also be analytical and good with numbers.

Your goal will be to ensure our online marketing efforts have the highest possible return on investment (ROI.)

Job Description/Responsibilities:

• Manage, review, and perform daily account responsibilities associated with Google Ads, Yahoo, Bing, Facebook, Quora, Linked In, Twitter, Taboola, Outbrain and other such platforms for a variety of clients.
• Maintain and monitor keyword bids, account daily and monthly budget caps, impression share, quality score and other important account metrics.
• Provide creative copy and graphical ad suggestions.
• Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting, display network, and other facets of paid search in accordance with client goals.
• Provide oversight, manage, and be able to generate weekly and monthly client reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives.
• Keep pace with digital marketing and PPC industry trends and developments.
• Monitor and administer analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals.
• Communication to team and management on project development, timeline, and results.
• Provide oversight and work closely with the other team members to meet client goals.
• Training and development of the entire team. Tracking their growth/KRAs and building leaders within the team.
• Assessing the team and awarding appraisals basis of that. Actively participating in new hiring along with the human resources team.

Education and Competencies Requirements:

• Education: Graduate/Post-graduate
• Proven Relevant Experience: 5-7+ Years
• Experience working with popular and multiple digital marketing platforms is mandatory
• Proficiency in MS Excel, PowerPoint, and Word.
• Excellent communication skills
• Analytical thinking with strong math skills
• Proficiency in managing moderate to large scale PPC accounts in a variety of different business verticals.

Compensation & Benefits:

Competitive salary plus performance incentives.

Opportunity to work with an array of clients from 12+ business segments & advance your career.

HR Generalist

SRV Media hold the belief that innovative digital solutions are the key to business success in this digital economy. Our team of experts help our clients identify the right digital solutions that are innovative, delights our clients, and ensures that they achieve their business goals.

We are a team size of 120 incredibly smart, talented, and interesting folks and we are growing at a fast pace. We are looking for an HR Generalist who can join our team with the following responsibilities and skill sets.

Position: HR Generalist

Key Duties and Responsibilities:

• Training and Development of Employees
• Administer compensation and benefit plans.
• Assist in talent acquisition and recruitment processes
• Conduct employee on-boarding and help organize training & development initiatives
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
• Payroll management.(PF,ESIC,Attendance,Leaves)
• Assist in the development and implementation of human resource policies
• Undertake tasks around performance management
• Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates
• Organize quarterly and annual employee performance reviews. (KRAs)
• Maintain employee files and records in electronic and paper form
• Enhance job satisfaction by resolving issues promptly, applying for new perks and benefits and organizing team building activities
• Ensure compliance with labour regulations

Requirements:

• Proven experience as an HR Generalist
• Understanding of general human resources policies and procedures
• Experienced in Employee training and development
• Good knowledge of employment/labour laws
• Outstanding knowledge of MS Office; HRIS systems (e.g. PeopleSoft) will be a plus
• Excellent communication and people skills
• Aptitude in problem-solving
• Desire to work as a team with a results-driven approach
• Additional HR training will be a plus

Educational Qualifications: MBA in HR or any similar courses in human resources

Salary: 3-5 lacs p.a